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The staff are amazing, they are all so caring and thoughtful, they are really invested in your care and ensure you feel safe. I would only improve the explanation at the start as to what the treatment is. (I.e: what and where/why the magnet is used and what it treats). This would've helped me to feel a little less anxious at the start as I was a little confused but this is a minor concern compared to the brilliant service I've received.