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24th June 2022


Because I went to become O.T., or social worker on this hospital or other from NHS. : )

Suggested improvements
1. Staff need to understand better the patient and give more attention to them, because they are mentally unwell. 2. The hospital need to be focus on O.T to make sure they give enough time for patients.

4th July 2022
Response from Berrywood Hospital

Thank you for your review, I have sent your comment to the ward manager to look into. Best wishes, Hugh Jones, Patient experience manager.

17th October 2022
Response from Berrywood Hospital

Thank you for your review. I will endeavour to feed this back to the ward staff and the OT manager to discuss with their teams.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience