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Staff very busy./nAid not have enough staff to give continuous support.
We apologise that you felt there was not enough staff at times and that staff have been busy. The ward environment is very busy and staff have to prioritise the needs of patients based on individual needs. We always encourage independence from patients to facilitate a successful transfer out of hospital on discharge so do not always seek to provide continuous support for all our patients. There have been additional pressures due to the pandemic that have impacted on staffing but we will continue to work with patients to meet their needs.