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8th March 2019


Usually the service is very prompt. But on one day myself and another patient were waiting for nearly an hour. The staff didn't realize and couldn't explain why the oversight had occurred. Overall though everything normally runs very smoothly and the nurses are excellent at involving me and keeping me informed.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Rating not given.