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Written by a patient
25th April 2021


The staff on Harbour ward have been fantastic. The antiordinary was excellent and explanations were great. Special commendations to Sue, Wendy, Ade, Rumbi, Ibrahim, Vicki (Chaplain), Abimbola, Vein, Wffy (my key worker), and whoever else I may have missed out./nThank you for taking care of me, and treating me like a human being.

Suggested improvements
Some of the explanations of medication I have been prescribe could have been delivered to me earlier, just to help me be aware of my treatment and how I am progressing. The wifi could also be a lot more stable and secure. That said, I was relatively happy with the service provided here at Harbour ward, Berrywood.

17th May 2021
Response from Berrywood Hospital

Thank you for your review. I have passed your comment to the ward manager for action. Best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience