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Bath Clinic - part of Circle Health Group
2022-04-28
Person
5
5
0
Written by a private patient
Written by a private patient 28th April 2022
I was referred to Mr Nick Howells as a result of a long standing knee problem. Following initial contact with his secretary (Ruth) the process of getting to see Mr Howells and receive a diagnosis/proposed solution was well managed and speedy. The outcome of the consultation was that a total knee replacement was recommended. Surgery was carried out in March 2022. Both surgery and initial recovery went very well.
Without exception, everyone who I connected with at the hospital treated me with care, courtesy and were always very helpful. This includes the reception staff, diagnostic staff (X-ray, MRI etc), surgical staff and the ward staff who cared for me over the few days I was kept in hospital. l can't think of a single time when I was not dealt with or supported in the way that I would have wanted to be. Great work also from the physiotherapy team (with a special shout-out for Kim).
Outstanding service! Highly recommended.