Bassetlaw District General Hospital 2019-10-10 Person 0 5 0

First impressions last and unfortunately one member of the radiology team was very sharp and abrupt over the placement of a wheelchair which could have been dealt with far more professionally. Instead she spoke in a manner completely unacceptable from any professional. Attending with my elderly mum for an urgent CT scan ,my mum worried all the way there . Once in the waiting area we were spoken too like naughty children prior to the scan which left us upset and humiliated and my mum worrying over how the staff were going to treat her during the scan . ( which was fantastic , thankfully different staff ) The rest of the staff were a credit to the NHS but this one person set the scene for the whole appointment. This member of staff certainly needs educating in empathy and compassion