Bassetlaw District General Hospital

Blyth Road, Worksop, Nottinghamshire, England, S81 0BD
 
31,908 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
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Review of Orthotics - Bassetlaw District General Hospital
27th March 2024


Explained how my brace will work and explained everything

Suggested improvements
Maybe the car parking could be improved.

Experience
 
Review of Orthotics - Bassetlaw District General Hospital
19th March 2024


The gentleman we saw for my twins was so lovely! And super cheerful! Made the appointment so much easier

Suggested improvements
Not the specific doctor but if hospitals had a stock of the shoes/boots in as I’m worried by time they arrive they’ll already be small! Or almost grown out of

Experience
 
Review of Orthotics - Bassetlaw District General Hospital
19th March 2024


Quick on time and was able to sort out my issue

Suggested improvements
Nothing I can think of

Experience
 
Review of Orthotics - Bassetlaw District General Hospital
15th March 2024


Efficient, knowledgeable and helpful staff

Suggested improvements
To be more supportive of the patient as an individual with their particular circumstances : not everybody fits into a standardised or prescribed box

Experience
 
Review of Orthotics - Bassetlaw District General Hospital
15th March 2024


Absolute joke of an appointment. We drove all the way to Bassetlaw Hospital which is 45 minutes away, and when we went into our appointment the person seeing us wasn’t even our Doctor listed on our appointment letter. We must’ve been sat down for 30 seconds before the appointment concluded, and the ‘doctor’ we saw had a very unconcerned, indifferent expression on his face, not asking any questions or responding to any of ours professionally. Just as we were called in, we were told the appointment is over. He did absolutely no assessments and simply raised my mothers arm up and down a couple times, which her psychotherapist already does, only he does a more thorough examination. That was it, he told us we could go and as we left we wondered why this appointment was even made and what the point was to make us drive that far for 1) a doctor we don’t recognise and 2) an absolute waste of time. There was also someone in the waiting room browsing through TikTok on their phone VERY loudly to the point where some elderly people may not even hear their names being called, and none of the staff cared. What a joke of a hospital.

Suggested improvements
Everything.

Experience
 
Review of Orthotics - Bassetlaw District General Hospital
13th March 2024


My appointment was on time and John the orthotist was excellent and explained really well what I needed and what course of action I should take

Suggested improvements
Nothing 100% satisfied

Experience
 
Review of Orthotics - Bassetlaw District General Hospital
12th March 2024


I had to wait 10 months for my appointment which has adversely affected the result of my foot operation. This is ridiculous. Thousands of pounds of the NHS's money wasted for a 15 minute appointment. I only got my appointment after making a complaint and then I was given a cancellation. Once I was offered the appointment I was notified by my Doctor and the Clinic. I was seen earlier than the appointed time. The Clinician greeted me with a smile and introduced himself. He made me feel at ease and explained what was happening at all stages. I was very happy with the appointment.

Suggested improvements
My first paragraph says it all. The ridiculously long waiting time! The appointment was perfect and as far as I'm concerned could not have been improved.

Experience
 
Review of Orthotics - Bassetlaw District General Hospital
9th March 2024


The consultant was polite, courteous and saw me before my appointment time which was brilliant as I had taken an hour off work for the appointment. Everything was explained which was appreciated.

Suggested improvements
On this occasion I can’t pin point anything other than not being sure where to go to get to clinic with the works that are going on.

Experience
 
Review of Orthotics - Bassetlaw District General Hospital
6th March 2024


The Dr was very pleasant she was actually lovely, she was patient, caring and very compassionate. Definitely would loved her to test my child again for her eyes It was for this appointment Orthoptics Tuesday 5 March 2024 at 1:30pm Orthoptics (Ref: ORTOP ) Also my girl is aged 2 filling this out is her parent.

Suggested improvements
When booking in, make it more clear what the main waiting area is for ophthalmology as I sat in main waiting area and got moved which made me late to my appointment.

Experience
 
Review of Orthotics - Bassetlaw District General Hospital
2nd March 2024


Didn’t have to wait long the lady was very polite and helpful

Suggested improvements
Sign post it better from all car parks

Experience
 
 
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