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Written by a carer
20th January 2019


The sister present in A&E on Sunday 20th January 2019 from 6.30pm sees it fit to assess her patients and deal with one specific issue. The specific issues in question were severe chest pains and blood present and seeping from the ear. The question given to the patient was "which issue is bothering you more as i can only deal with one problem." This is absolutely appalling in an A&E department. We wouldnt be here if it wasn't a concern. This needs seriously addressing. Furthermore to this we were sent to another department, assessed by a Doctor whom needed to refer us back with high concerns towards the patients health. Therefore this should have been dealt with in the first place through A&E to recieve the correct treatment. Nurses can not have reviews?? Sister Patrisha and Nurse Julie need better attitudes towards patients, person centred care springs to mind. We are here for help, not for comments such as "we can only deal with one thing here go to you GP"

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