Basildon Mental Health Unit

Basildon Mental Health Unit 2023-11-12 Person 4 5 0

Kept informed listend to. Staff were patience and kind. Nice doctor very sympathetic and helpful.

You need more beds and a follow up clinic.

Basildon Mental Health Unit 2023-11-12 Person 4 5 0

Mel was great and the nursing team helped me when I was distressed.

Nothing.

Basildon Mental Health Unit 2023-11-12 Person 5 5 0

The team here are very compassionate and reassuring. They were very thorough and I feel extremely looked after - with a plan to get better.

Basildon Mental Health Unit 2023-11-12 Person 4 5 0

You were there for me.

Basildon Mental Health Unit 2023-11-12 Person 5 5 0

Very caring.

Basildon Mental Health Unit 2023-11-07 Person 2 5 0

Waited for 7 hours with my daughter only to be told they couldn’t admit her or keep her safe so have to take home my very ill daughter home and provide 24 hour care ourself while we wait for a bed to become available. Wasnt offered a drink or anything else, when I enquired about meds for my daughter was told nothing could be given. Had to ask on several occasions what was happening whilst my daughter was getting more and more anxious. A awful experience for her which did very little to help her mental health.

Given more information, been a lot more caring of my daughters situation and not left a mentally very unstable girl sitting around for hours on end.

Basildon Mental Health Unit 2023-10-25 Person 4 5 0

From the moment we walked through the door the care and attention we were given how been exceptional. Although and very difficult conversation Dr. Daniel Masud has been unbelievable for the first time in years. Someone has actually listened and cared. There are no wards to excess our gratitude to him.

Basildon Mental Health Unit 2023-10-25 Person 5 5 0

Basildon Mental Health Unit 2023-10-25 Person 5 5 0

I was seen by mom who was excellent.

Basildon Mental Health Unit 2023-10-25 Person 5 5 0

They listened, caring, understanding my situation.