Basildon Mental Health Unit

Basildon Mental Health Unit 2017-04-25 Person 1 5 0

I am writing this as a visitor. I have been spending a week seeing a very dear friend with in the assessment unit. All I can say is rather then help. That place is currently making those who stay feel alot lower then they did when they walked into the unit with the idea of help being given to them. So many people have discharged themselves, no one tells you there is a list in the morning if you wish to see the doctor in the morning so people are left feeling forgotten. There is not one time a member of staff have say with the room maybe doitĺng some mindfulness or colouring or even talking to them. They are all left to walk the unit bedrooms are closed so there is no getting away. Everyone is left in loop of what is going though their minds with the added trying to help those around them as staff have no time with the cherry on top seeing no point in being there as nothing gets done and unless you know about the list you don't even get to see the doctor. Yesterday something scary and should not have happened that could have resulted in a death on the unit and it was those who are in the unit that talked a very ill lady into opening a door. A simple thing like watching dinner there was no staff knives and folks left out unattended. Also leaving someone who is in trying to get better dishing up very hot meals so people could eat. Surely as a assessment unit in which these people going in are at risk at a very low point to the point they can't leave is saying something. I am livid with the service. Oooo it gets even better both me and friend was told there is a list you need to put your name on in the morning my friend has texted me this morning they have been told there is no list it is hit or miss. To say I am fuming is a understatement. Early intervention is so important cbt talking relaxation staff having time for a cuddle or a chat. Little things all help but all these poor people are getting is. No you can't have a e cig doors slammed in their faces. Lack of communication and support they are not animals so don't treat them like one. I hope basildon assessment unit read this and are able to revisit there plans and make changes don't make mental health worse. It's time to change.