Basildon Mental Health Unit

Basildon Hospital, Nethermayne, Basildon, EssexEngland, SS16 5NL
 
181 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
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Review of Mental Health Urgent Care Department
11th June 2024


I love you

Suggested improvements
Have juice,bar,smoking area and fast placement times

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
30th May 2024


Because giving 5 stars would be not the correct score.

Suggested improvements
I wasn't annoyed with the care I received,as MH can be a delicate and troublesome time for many people. However I self admitted myself as I was distressed to say the least. On my discharge I was given this piece of card to rate and review the service. I found it very distaceful too ask a patient to do this when they're not coping very well, it's the last thing on there/ My mind...!!! And more too the point staff should know they're performing at an acceptable level. Not to ask patients to do this. It seems to me we live in a world where people are more concerned with Likes, thumbs up ratings. You know the ones you get on a social media account or voting on a reality show...!!!

Experience
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Safe
Safety of care
 
Review of Mental Health Urgent Care Department written by
19th May 2024


Staff are kind and patient. Very understanding. Thank you. Thank Dorothy and Mell for their time - and others.

Suggested improvements
Perhaps reading materials to hand.

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
19th May 2024


Understanding.


Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
19th May 2024


Suggested improvements
It’s a very good. Service.

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Cherrydown Ward
10th May 2024


Because she is feeling better

Suggested improvements
Don’t know atm

Experience
Dignity/Respect
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Safe
Safety of care
 
Review of Kelvedon Ward
10th May 2024


Given from a family perspective

Suggested improvements
Communication from nurses to family and dr informing nurses of changes

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department written by
8th May 2024


Staff were quick to ask during my crisis.

Suggested improvements
It would be more helpful if there was a phone.

Experience
Dignity/Respect
Involvement
Rating not given.
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department written by
8th May 2024


Hamja was amazing. He listened and can tell he carers.


Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
8th May 2024



Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
 
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