Basildon Mental Health Unit
Basildon Hospital, Nethermayne, Basildon, EssexEngland, SS16 5NLReviews
Reviews
Basildon Mental Health Unit
2024-05-30
Person
4
5
0
Review of Mental Health Urgent Care Department
30th May 2024
Because giving 5 stars would be not the correct score.
Suggested improvements
I wasn't annoyed with the care I received,as MH can be a delicate and troublesome time for many people.
However I self admitted myself as I was distressed to say the least. On my discharge I was given this piece of card to rate and review the service.
I found it very distaceful too ask a patient to do this when they're not coping very well, it's the last thing on there/ My mind...!!! And more too the point staff should know they're performing at an acceptable level. Not to ask patients to do this. It seems to me we live in a world where people are more concerned with Likes, thumbs up ratings.
You know the ones you get on a social media account or voting on a reality show...!!!
Basildon Mental Health Unit
2024-05-10
Person
4
5
0
Review of Cherrydown Ward
10th May 2024
Because she is feeling better
Suggested improvements
Don’t know atm
Basildon Mental Health Unit
2024-05-10
Person
3
5
0
Review of Kelvedon Ward
10th May 2024
Given from a family perspective
Suggested improvements
Communication from nurses to family and dr informing nurses of changes
Basildon Mental Health Unit
2024-05-08
Person
5
5
0
Review of Mental Health Urgent Care Department
written by
8th May 2024
Staff were quick to ask during my crisis.
Suggested improvements
It would be more helpful if there was a phone.
Basildon Mental Health Unit
2024-05-08
Person
5
5
0
Review of Mental Health Urgent Care Department
written by
8th May 2024
Hamja was amazing. He listened and can tell he carers.
Basildon Mental Health Unit
2024-05-08
Person
4
5
0
Review of Mental Health Urgent Care Department
8th May 2024
During my short staff doctors and all the staff have been so kind and caring. Nothing too much trouble.
Suggested improvements
Everything perfect.
Basildon Mental Health Unit
2024-05-08
Person
5
5
0
Review of Mental Health Urgent Care Department
8th May 2024
Staff were really nice and kind. Mel was really lucky and took time to listen to me when I was really low.
Suggested improvements
Nothing.
Basildon Mental Health Unit
2024-05-08
Person
4
5
0
Review of Mental Health Urgent Care Department
written by
8th May 2024
Respectful staff and efficient support.
Suggested improvements
Nothing.
Basildon Mental Health Unit
2024-05-08
Person
5
5
0
Review of Mental Health Urgent Care Department
8th May 2024
Basildon Mental Health Unit
2024-05-08
Person
4
5
0
Review of Mental Health Urgent Care Department
8th May 2024
I appreciated the help.