Basildon Mental Health Unit

Basildon Hospital, Nethermayne, Basildon, EssexEngland, SS16 5NL
 
177 reviews

Reviews

Recommend
Dignity/Respect
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Information
Cleanliness
Staff

Reviews

 
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Review of Mental Health Urgent Care Department
8th May 2024



Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
8th May 2024


Compassionate and empathetic staff.


Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
8th May 2024


Mel has made me feel safe and looked after most of the staff are respected.

Suggested improvements
When I arrived I didn’t feel safe put the chair up against the door they all burst in on me catholic.

Experience
Dignity/Respect
Involvement
Information
Rating not given.
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
8th May 2024


The staff were all very kind and caring, kept me fully informed.


Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
8th May 2024


I was treated with kindness and care.


Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Cherrydown Ward
26th April 2024


TEST HS computer web

Suggested improvements
TEST HS computer web

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
11th April 2024


Been waiting for 7hours to see a doctor for someone with bipolar that’s not acceptable

Suggested improvements
Seen sooner

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
30th March 2024


I think it was atrocious that a mental health centre would leave someone in a vulnerable state for 5+ hours. Have written a formal complaint.

Suggested improvements
More information, better staff, more staff Have written a complaint formally

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
23rd March 2024


People were understanding and caring.

Suggested improvements
N/A.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Mental Health Urgent Care Department
23rd March 2024


Was looked after and cared for. I felt safe.

Suggested improvements
Somewhere I could get a drink in the unit.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
 
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Resources

Short link to review Basildon Mental Health Unit: http://iwgc.net/eb3n2