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Written by a NHS patient
31st December 2023


Arrived at A&E at 6.30am, didn't leave until 4pm. Wasn't very busy when I arrived but waited hours for everything, blood pressure, blood tests, xrays. 3 hrs after my 2nd blood test they told me that it had been lost & wanted me to stay longer to do more. No one really seemed to know who was who & what was going on with anyone. When I eventually got my prescription & shown where the Pharmacy was to collect it, I waited over another hour (again no organisation, just calling out random numbers) to then be told I could have picked up my medication from the ward I had been on. So back to the ward I go to wait longer for them to sort out my medication. Never again will I visit this hospital. Toilets were dirty & one didn't even shut/lock properly.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe