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Ashtead Hospital
2017-05-16
Person
2
5
0
Written by a patient
Written by a patient 16th May 2017
I have been off an on visiting the hospital with my family and parents over the past 15 years.
I am sorry to say that over the past years there is a marked down spiral of service.
The staff seem under so much pressure that there is no time for them to extend simple pleasantries.
Just the other day I was checking in a relative and the receptionists was so busy on her computer that she didn't even look up when she said can I help you. We checked in and there was zero eye contact.
Directors - your hospital is under staffed and it shows. The staff are feeling it and the patients can sense it.
I for one will be moving my business to fellow hospitals not too far away.