Report this review of Ashford Hospital

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

1 2 3 4 5
Written by a patient
27th April 2020

I am very new to using physiotherapy. However, my left knee was giving me trouble. For sometime I had been walking up and downstairs one step at a time because I was scared of twisting the knee and making it more painful. My doctor referred me to the physiotherapist and I saw Becky Smith on 10th March. I was with her for about 30 minutes during which she was very professional and organised. She gave me a list of exercises for knee strengthening and encouraged me to start using stairs in the normal way. Since seeing Becky I have been doing the exercises on most days and have being using stairs properly. I only walk a step at a time if I am carrying stuff as my balance is sometimes shaky. Altogether I feel much better and my knee has improved. Becky put my name down to attend the Monday sessions at Ashford Hospital but the Covid-19 lockdown has made this impossible at the moment but I am hoping I will eventually be able to participate in those. The two telephone appointments I had with Connie on 23rd March and Becky on 17th April were informative, encouraging and very helpful. Altogether I am very impressed with the service.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5