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Addenbrooke's Hospital
2022-07-19
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 19th July 2022
Highly skilled doctors and surgeons across multiple specialisms.
I had to leave my elderly mother alone in a wheel chair at A&E due to Covid restrictions. I left her with a sandwich and a drink but after several hours waiting for a bed she became dehydrated and confused. I think a risk assessment to cover vulnerable and immobile individuals being left without support should be conducted. I know she was offered drinks/food from a trolley but due to the nature of her condition it was difficult for her to drink without assistance. I understand there are staff shortages but perhaps a volunteer or nurse circulating the waiting area every hour or so and checking that people are not only offered drinks but also assistance in opening them/drinking etc would be helpful?