addenbrookes-hospital

Addenbrooke's Hospital

Hills Road, Cambridge, Cambridgeshire, CB2 0QQ
 
1 2 3 4 5 247 reviews

Average ratings

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Cleanliness
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Staff
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Written by a NHS patient
3rd February 2023


Great hospital! The folks/security at the A&E entrance can be nicer.

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Written by a NHS patient
26th January 2023


I arrived at a desperately packed A and awfully expecting to wait a while or at least be triaged .. I was in a full blown asthma attack and the nurse at the doors run for a wheelchair and run me to resuscitation where busy Drs and nurses kept very calm whilst desperately searching for a bed for me . From the cleaner, food server , parking attendant nurses drs and ITU staff I couldn’t have dreamed of a better service In my time in the department and ongoing wards I really was treated like I was the only patient in what I could see was a understaffed, extremely busy hospital.. Despite my thoughts around the government attempts to break our wonderful NHS .. my experience shows me how dedicated this whole team are to make it work THANK YOU !!

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Written by
14th January 2023


Despite spending 12 hours in A&E….I felt the Staff were calm, professional and managed to deal with everyone the same. Excellent. I felt despite the ‘crowds’ ….safe in their care

Recommend
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Dignity/Respect
1 2 3 4 5
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Written by a NHS patient
11th January 2023


The hospital was clean. The majority of staff I came across were pleasant, welcoming and friendly. The facilities that I saw seemed second-to-none. I was initially under the impression that Addenbrookes’ was one of the best hospitals in the UK, until I had my first appointment there on the 04/12/22 at Neurology. I supposed I had built up my hopes to thinking I’d finically get the appropriate, long awaited I didn’t get at Bedford hospital. I felt my first experience was rather negative. Firstly, to be told Bedford was informed they were not taking patients out of borough, then to be told they had no notes from Bedford for me, just a letter from my GP.. I was abruptly stopped in the middle of giving my diagnosis of all my health issues and told that was enough. I was also told I had a diagnosis! Realising that I was really not welcomed as yet another unwanted patient to stretch their resources further. I expressed u felt shoved from pillar to post and no is willing to give me a definite diagnosis. I felt everyone was passing the buck by Bedford telling me prior to making the appointment that Addenbrookes would be able to give me a definite diagnosis. Addenbrookes did not want to see me. After this conversation I was then apprehendively, sort of half examined and told I will be sent for a blood test to see if my Perhearal Neuropathy was treatable. I think it would have to be established what type of neuropathy I was suffering first. My feedback letter has used the word APPARENTLY the neurophysiologist recommended I see a Neurologist. I was APPARENTLY assessed etc. Are they aware that the word APPARENTLY means, “I was told this , however I’m not certain it’s true!” My whole experience has been extremely negative!

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Written by a NHS patient
10th January 2023


I was admitted in August with emergency neurological ( spinal cord compression)crisis. The loss of one star for information is only because I was given the wrong, devastating diagnosis from a Consultant in A&E before having my life given back to me by a Clinical Fellow on Mr Dan Brown, Consultant Neurosurgeon’s Team who gave me my correct diagnosis from my MRI scan. (Mr Dan Brown was in theatre operating). Once Mr Dan Brown’s Team took charge of me in A&E I was in great hands. The wonderful Anaesthetist who came was also excellent and put me at complete ease. I was next on Mr Dan Brown’s list because they only had a short time frame in which to operate on me successfully. Because these wonderful people explained everything to me so well even the risks involved became irrelevant as I had complete faith in Mr Dan Brown’s Team and knew they would do their very best and that I could not have any better care. So in the theatre with the Anaesthetic Team, I felt at peace and they were all fabulous to me. I cannot praise this whole team highly enough. I spent a few weeks on ward A4 and the Staff there were so kind, professional and caring too. The Staff on the rehabilitation ward were good too but clearly short staffed. Addenbrooks is a fantastic hospital, providing excellent care against all the pressures put on them by the current crisis in our beloved NHS. We must remember which political parties look after the NHS and which destroy it by years of chronic underfunding and not understanding its needs. We have never recovered from the loss of beds under Thatcher. Support our NHS please do not vote Conservative if you want Addenbrooks and our NHS to flourish and recruit and retain the Staff they need. From the Volunteers, Receptionists, Cleaners , Nurses Physios OT and all Clinicians the Staff in this hospital are very well trained and they all have a high regard for excellence in their duties of care. They put the patient first and I cannot thank them enough for giving me my life back.

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Written by a NHS patient
6th January 2023


As a retired member of staff with nearly 30 years' experience I can view Addenbrooke's in a different way from most patients. We are very fortunate to be cared for so well in a hospital that offers so many specialties. The care I continue to receive is first class in every way.

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Written by a NHS patient
21st December 2022


This is a a great hospital I have trust in their knowledge and care .

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Written by a NHS patient
9th December 2022


Addenbrookes hospital was one of the best hospitals I've ever been to. Having a hospital appointment can be daunting, especially if you've never been to that particular hospital before. The appointment letter told me the best place to park and parking was easier than expected. The people at the outpatients reception were happy to point me in the right direction to the department I needed to be in. The reception staff were friendly and helpful. I had to have bloods and x-rays, and everything ran like clockwork. I did not have to wait long. The doctor who saw me sent me off for bloods and x-rays then saw me later that morning to get the results rather than having to come back a different day. The longest wait I had was for the pharmacy but they were happy to let me go and have something to eat then come back later. I have to pop in to the clinic to collect a sharps bin for my injections from time to time but again the nurse who swaps it over for me is really helpful. The app is really helpful as it lets me get in touch when I need to for example if I have a question.

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Written by a NHS patient
5th December 2022


An amazing hospital that looked after me so well, all the nurses and staff on Neuro and DR Dan Brown who saved my life with surgery

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Written by a NHS patient
15th November 2022


What an amazing experience I had whilst staying at Addenbrookes for 9 weeks after major surgery. The staff were all lovely and helpful and looked after me very well and the nurses and doctors and surgeons kept me informed throughout my stay. Letters and followup appointments were all very prompt. The whole hospital service was very good alround.

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Dignity/Respect
1 2 3 4 5
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