Written by a NHS patient
11th January 2023
The hospital was clean. The majority of staff I came across were pleasant, welcoming and friendly. The facilities that I saw seemed second-to-none.
I was initially under the impression that Addenbrookes’ was one of the best hospitals in the UK, until I had my first appointment there on the 04/12/22 at Neurology. I supposed I had built up my hopes to thinking I’d finically get the appropriate, long awaited I didn’t get at Bedford hospital.
I felt my first experience was rather negative. Firstly, to be told Bedford was informed they were not taking patients out of borough, then to be told they had no notes from Bedford for me, just a letter from my GP..
I was abruptly stopped in the middle of giving my diagnosis of all my health issues and told that was enough. I was also told I had a diagnosis!
Realising that I was really not welcomed as yet another unwanted patient to stretch their resources further. I expressed u felt shoved from pillar to post and no is willing to give me a definite diagnosis. I felt everyone was passing the buck by Bedford telling me prior to making the appointment that Addenbrookes would be able to give me a definite diagnosis. Addenbrookes did not want to see me.
After this conversation I was then apprehendively, sort of half examined and told I will be sent for a blood test to see if my Perhearal Neuropathy was treatable.
I think it would have to be established what type of neuropathy I was suffering first.
My feedback letter has used the word APPARENTLY the neurophysiologist recommended I see a Neurologist. I was APPARENTLY assessed etc. Are they aware that the word APPARENTLY means, “I was told this , however I’m not certain it’s true!”
My whole experience has been extremely negative!