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Written by a patient
23rd March 2018


I was admitted to the A&E in Aberdeen on the 6th March 2018 with strong chest pains and in a state of shock as I had a feeling that my body and mind were literally shutting down. I was not sure what was happening to me and was unable to defend myself against it. That morning was one of the most terrifying experiences I had ever had. I spent most of the day under observation and undergoing all sorts of tests. The A&E crew were extremely attentive, friendly and caring and this helped me a lot. I could not imagine a better care. Next week I visited the unit again for more tests (including a treadmill tolerance test) and my experience was the same, friendly, nice staff putting in an amazing effort so that I could feel well. We had a proper banter, laughed a lot, and the atmosphere was so good that I left the unit feeling elated, regardless of my poor overall condition. I’d like to thank all the people in A&E who helped me on these two days. I really needed help and I got it. I’ll always remember these days as they changed a lot in my life and I’ll always remember those wonderful people as very significant in my journey through my life.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff