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25th April 2023


We've had a lovely rest and our daughter has come home happy and relaxed. The management at 1 Willow Close cannot be faulted. We are able to have a proper rest without worry knowing she will receive the best standards of care. The service needs expansion as it is very oversubscribed with a constant waiting list. Nevertheless it should be held up as a gold standard to which others can aspire.

Suggested improvements
More beds desperately needed

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs