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31st August 2022


We couldn’t ask for more from Willow Close. We are confident our daughter receives the best care and has a lovely time when she’s there, this allows us to get the break we need from carer for her

Suggested improvements
Our daughter is about to change day provision and we are struggling to get a definite decision about transport from day care to respite (or home). Obviously if we have to transport it won’t be quite the same for us (previously our college transport was able to take and pick up from respite - college/home)

5th September 2022
Response from 1 Willow Close

Thank you for your kind review. Please talk to the team at the Willows if you have concerns about the impact of transport. Best wishes, Hugh Jones, Patient experience manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs