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24th February 2023


We've had a much looked forward to break thanks to the team at 1 Willow Close. We feel so much better for it and it enables us to continue caring for our loved one at home. Unquestionably, this service needs expansion. Some years ago we were surveyed to find if we would prefer various other types of respite service, no doubt a money saving exercise. Let me say categorically from a carers point of view there is nothing to beat high quality bed based respite care for complete peace of mind and a proper break to what can feel like a ceaseless task. The service is much oversubscribed and more beds of the same standard are desperately needed. After all, this saves money in the long term. A huge thank you to [name removed] & her first rate team.

Suggested improvements
More beds for more people in need of the service

5th March 2023
Response from 1 Willow Close

We are so pleased you were able to have a much needed break. Thank you for your continued support to us as a team and service. Your improvement suggestions will be raised with senior management within the Learning Disabilities services.

Experience
Dignity/Respect
Involvement
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Staff
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Supported
Spiritual understanding
Cultural needs