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19th August 2022


Can never get an appointment, felt unwell tried three days to get appointment none available. Ring at 2 by 2.05 appointments all gone. I have been with this surgery since I was born over 50 years ago plus all my four children have been also since they were born. The surgery is absolutely useless, I think it is an absolute disgrace. The surgery has badly gone down hill. I will now be changing to a different surgery. I also know so many people who have left YMC now as it is just useless.

Suggested improvements
Improve all round.

13th September 2022
Response from Yeading Medical Centre

We are saddened to receive your negative feedback and we are sorry to hear about your experience. We have been implementing various improvements since April 2021. Even if you have now left our practice, we would really appreciate if you could contact us directly so we can learn more from your experience to help us strive to make improvements to benefit all our patients. Best regards, Yeading Medical Centre

Experience
Involvement
Cleanliness
Staff
Appointment