Worthing Medical Group
Worthing Medical Group, 23 Shelley Road, Worthing, West Sussex, BN11 4BS Also known as: Shelley Surgery
1,065
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Worthing Medical Group
2023-09-05
Person
4
5
0
5th September 2023
Initially had a difficulty in getting an appointment.
Suggested improvements
I understand it can be difficult to arrange an appointment.
27th September 2023
Response from Worthing Medical Group
Many thanks for your feed back. With regards to booking appointments, we do appreciate that it can take time to get through on the phone. In light of this we have increased the time patients can access the appointment system, which now closes at 12 o'clock. Patients also have access to the Online Consultation System called Patient Triage. You will be able to access this via the Worthing Medical Group website or the NHS app. Patients will be able to submit a non urgent requests, sick notes, repeat prescriptions, provide details of new or ongoing symptoms or see online guidance
Worthing Medical Group
2023-09-05
Person
5
5
0
5th September 2023
I have never had a problem getting an appointment within a reasonable time when ive needed one
Suggested improvements
Nothing at all, in my experience
Worthing Medical Group
2023-09-05
Person
5
5
0
5th September 2023
An excellent service as usual. I was in for blood test and was in & out within 10 mins .
Suggested improvements
Everything was perfect. Thank you for a great service.
Worthing Medical Group
2023-09-05
Person
5
5
0
5th September 2023
Efficiency was very good
Suggested improvements
Service was good so cannot think of of anything that could be better
Worthing Medical Group
2023-08-31
Person
4
5
0
31st August 2023
After a couple of years struggling with access, there appears to have been a sudden leap forward in efficiency. Because if access problems I had put off contacting surgery, but a long list of problems meant I had to bite the bullet and I was pleasantly surprised.
Suggested improvements
See anove
27th September 2023
Response from Worthing Medical Group
Many thanks for your feed back. With regards to booking appointments, we do appreciate that it can take time to get through on the phone. In light of this we have increased the time patients can access the appointment system, which now closes at 12 o'clock. Patients also have access to the Online Consultation System called Patient Triage. You will be able to access this via the Worthing Medical Group website or the NHS app. Patients will be able to submit a non urgent requests, sick notes, repeat prescriptions, provide details of new or ongoing symptoms or see online guidance
Worthing Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Worthing Medical Group: http://iwgc.net/ejhnz