worthing-medical-group

Worthing Medical Group

Worthing Medical Group, 23 Shelley Road, Worthing, West Sussex, BN11 4BS Also known as: Shelley Surgery 1,065 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 51 of 177
 
4th October 2023


It’s relatively easy to get a phone triage, and once you speak to a doctor they will arrange an appointment if needed.

Suggested improvements
Perhaps the wait times in the mornings on the phone to speak to the receptionist could be shortened.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
4th October 2023


All good thank you

Suggested improvements
None

Experience
Involvement
Cleanliness
Staff
Appointment
 
4th October 2023


Becky made the appointment whilst I was with her having treatment . She ensured I had the appointments she wanted me to have

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th September 2023


I had a blood test, the nurse was very nice and efficient, also appointment was on time.receptionist directed me to the waiting area.

Suggested improvements
Difficult to get an appointment on the phone

Experience
Involvement
Cleanliness
Staff
Appointment
 
26th September 2023


I’ve always found all the staff doctors nurses receptionist’s very helpful and understanding

Suggested improvements
Most things are dealt with fairly quickly but I have a few issues that I’m on a waiting list for a couple of reasons which I find frustrating because it affects my quality of life

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 51 of 177

Worthing Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Worthing Medical Group: http://iwgc.net/ejhnz