Share review of Worthing Medical Group
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Worthing Medical Group
2023-08-14
Person
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14th August 2023
The problem is having to wait so long on phone to make an appointment in the morning. Otherwise excellent service.
Suggested improvements
The surgery looks after its patients very well. I cannot identify anything you could do better.
27th September 2023
Response from Worthing Medical Group
Many thanks for your feed back. With regards to booking appointments, we do appreciate that it can take time to get through on the phone. In light of this we have increased the time patients can access the appointment system, which now closes at 12 o'clock. Patients also have access to the Online Consultation System called Patient Triage. You will be able to access this via the Worthing Medical Group website or the NHS app. Patients will be able to submit a non urgent requests, sick notes, repeat prescriptions, provide details of new or ongoing symptoms or see online guidance