worthing-medical-group

Worthing Medical Group

Worthing Medical Group, 23 Shelley Road, Worthing, West Sussex, BN11 4BS Also known as: Shelley Surgery 1,082 reviews

Reviews

Recommend
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6th June 2024


Had a cervical health screening appointment with Jess. She is trauma and LGBTQIA informed and sensitive and made the process possible for me.

Suggested improvements
-

Experience
Involvement
Cleanliness
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Appointment
 
6th June 2024


I had an appointment with Leo Herman recently . I was pleased with the treatment I received .he was very pleasant , he was also thorough with his investigations .i would always ask for an appointment with him ,if possible , at any future visits Yvonne Saunders 3 10 39

Suggested improvements
Not applicable He was very thorough

Experience
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Rating not given.
Appointment
 
5th June 2024


Good service

Suggested improvements
Surgery looks v bare but I guess this is for hygiene

Experience
Involvement
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Rating not given.
Appointment
 
5th June 2024


The service my wife and I received was faultless, even down to facilitating both of us on the same appointment for our blood tests. Overall we are pleased with the service we receive from WMG, despite them being under immense pressures with them being constantly overburdened. The current appointment booking system works extremely well compared to how it was previously.

Suggested improvements
Following up on my overdue asthma/spirometry tests which are way overdue despite me requesting them. Twice I've asked this year and on both occasions I was informed that somebody would follow this up and contact me to book a review of my asthma, but a few months on and I've had no contact from WMG fir the overdue appointment.

12th June 2024
Response from Worthing Medical Group

Good Morning, thank you for your feedback, apologies we have not contacted you for your asthma / spirometry appointments, Please could you call or email your details to worthingmedicalgroup@nhs.net for the attention of the practice co-ordinator and we can look into this further for you.

Experience
Involvement
Cleanliness
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Appointment
 
5th June 2024


The call back service is very good not to have to wait on phone and speaking to Dr Henderson and then referred to MrLeoni who were both very professional and test have now started

Suggested improvements
Make an appt at reception

Experience
Involvement
Cleanliness
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Worthing Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Worthing Medical Group: http://iwgc.net/ejhnz