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Written by a patient
4th April 2016


The service has, until now, been exemplary. So much different than my previous surgery. I cannot speak highly enough of the treatment I have received, especially with Dr Reeder, although every doctor I have seen has been very caring and professional. However, recently it has been more and more difficult to get an appointment to see a doctor - to see a doctor, any doctor, I had to wait 10 days.... Not acceptable, even though it was not an emergency as such. I realise that Easter made it more difficult, but 10 days was still a long time, and as I explained to the girl on the phone, it was not something that could be dealt with over the phone as I knew I had to be examined before a diagnosis could be made. I hope that this was just a very busy time and it will get easier to see a doctor, although I realise that with all the new housing etc, surgeries are going to get busier and GPs harder to find.

Recommend
Involvement
Cleanliness
Staff
Appointment