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Woodingdean Medical Centre 2015-08-06 Person 2 5 0

I have never come across such rude reception staff. They don't acknowledge you when you are at the desk even to say they wont be a minute. There is one receptionist in particular I'm sorry I don't know her name she has curly auburn hair who makes you feel you are really putting her out buy visiting the surgery and tuts when you say you are collecting a prescription as this means she has to get up from her chair. If people are visiting the Dr its because they are unwell and possibly very worried about their health. To be treated in this manor is completely unacceptable. I do understand the staff are under pressure but that doesn't excuse rudeness. The Drs are fantastic and I don't mind waiting to see them as they are very good and give you all the time you need. The surgery is in a lovely building and is always very clean and tidy unfortunately its just the receptionists that let the surgery down. Perhaps a course on customer care and dealing sensitively with patients is in order.