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8th June 2023


I wouldn't recommend this surgery to anyone the stuff are rude especially the receptionists that seem to think they can give you a medical Diagnosis over the phone or tell you that they don't feel you need to be seen. If you can get thought to get in the call queue for an appointment after listening to a 10 minute message before and after Selecting the option you need once all appointments are full even if you been on the phone since 8.30am the line cuts out. Some of the doctors are very rude and have nothing but a poor attitude, I understand the NHS in under huge stress but having 1 surgery to cover a whole area is just Ridiculous and they are still continuing to take on more and more patients when they haven't got the resources to accommodate the ones they've already had on their books. Worst surgery going

Suggested improvements
Everything better phone lines more appointments nice stuff overall Everything needs improvement

Experience
Involvement
Cleanliness
Staff
Appointment