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Written by a patient
25th May 2015


i was told that an appointment was made for by the nurse , but later iwas ill before this appointment was attend but wanted to make another appointment for my illness with the online service , but when i logged in i could not have one because i allready had one with the nurse ??????????? but i wanted to see a doctor but no luck only one appointment allowed this is crazy and not favourable to the patient ............also my wife is disabled and every time we attend the practice all the disabled parking , is always full of cars without a parking badge why dont you have a camera takiing picture then send them a £80 fine for using the spaces //////////////////////,, as for ringing the doctors for a appointment i might as well try to ring david cameron .i am sure he will answer first , you need to update your phoning for an appointment asap ................

1st June 2015
Response from Woodhouse Medical Practice

Unfortunately the online booking system only allows for 1 appointment at a time and this is out of our control. Our phone lines are busy but this morning for example (Monday morning) there have been lots of times when there have been no calls coming in and as I am replying to this the lines have been clear for at least 10 minutes. Your comments regarding the parking will be passed to NHS Property Services who are responsible for the car park. The building and car park are used by several services. i.e. Social Services, Midwives, Health Visitors etc and not just by our patients. If you would like to discuss this further please email the practice at woodhouse.medicalpractice@nhs.net and we will respond directly. Thank you.

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