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Written by a patient
1st July 2017


I do not generally need a doctor often, but when I Do, I find it fairly easy to follow the clinics policy of calling at 2 different times of day to see what is available. Although I have not yet signed up for it, I like the newest idea of seeing the schedules online and being able to book my appointment online. I find the phone call appointments useful, since it means I am not sitting in the clinic waiting for long periods when either contagious or simply waiting for a doctors note and think this is a very efficient change to allow more people access to Dr advice. The ladies in the reception are extremely busy whenever I go and they do their best to accommodate as many people as possible in the day. It is becoming more and more busy in the clinic so it has reflected on the length of time needed to wait before getting even a phone call style appointment. Though the clinic has hired even more doctors than when I first started going 16 years ago, it is clear that the practice has expended and they may need another to help cope with the bigger demand for appointments.

Recommend
Involvement
Cleanliness
Staff
Appointment