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15th February 2021


This Surgery has gone downhill rapidly in the last 2 years prior to covid.Myself my partner and family members all use this practice AND all feel exactly the same The personal /human approach that was very evident when Dr's Patrick and Bishop and Mineni were there has long since gone.

Suggested improvements
The situation of an E Consultation rather than a face to face appointment has greatly epitomised the standard and level of humanity in such sppointments. I completely understand Covid 19 has changed the way the world operates HOWEVER that does not make it acceptable for an appointment to have a completely different feel to it. This is completely unacceptable.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment