Windrush Medical Practice

Windrush Medical Practice 2023-06-30 Person 1 5 0

My father has repeatedly been refused a gp appointment to discuss pain medication. Initially he was told that because he has been referred for further evaluation it was up to the hospital to arrange pain meds. As a result of being passed back and forth between the surgery and pharmacy, he was admitted to a&e because of complications plus a follow up hospital appointment. That has cost the NHS hundreds of pounds which may have been avoided if this surgery had seen him when he asked But I do want to recognise how wonderful the receptionist was each time I went to discuss my father’s health, taking time to update me and talk to my father on the phone and the on call GP who saw him and got him to hospital. Thank you

Make more gp appointments available

Windrush Medical Practice 2022-01-26 Person 4 5 0

My experience of the practice is very positive. Throughout the pandemic the staff I have had contact with have been attentive and helpful. In particular, Dr Eastwood has been very supportive. He is pragmatic and meticulous in his consultations and referrals.

Shorter queues when 'phoning.

Windrush Medical Practice 2020-04-10 Person 5 5 0

They sorted out my father in law's prescriptions quickly and put my mind at ease that despite what the Echo app was telling me, the prescriptions had been completed. The drugs were received in time. The receptionist was very helpful and understanding despite what is obviously a very busy time for them. Thanks for not only ensuring that the medication was received but for putting our minds at ease when we can feel so helpless. Not all heroes wear their underpants outside their trousers.

Windrush Medical Practice 2016-03-28 Person 5 5 0

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