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Winch Lane Surgery
2022-12-21
Person
1
5
0
21st December 2022
My wife attended to submit a repeat prescription, she was spoken to very sternly and off-handish being told what to do in this manner is totally uncalled for. She had tried repeatedly to telephone but no one seem s bothered to answer the telephone.I suggest some of your staff could do with re-training in how to show respect and sympathy for patients who attend the surgery
Suggested improvements
Get staff who respect their patients.