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Willowbrook Medical Practice
2018-03-01
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Written by a carer
Written by a carer 1st March 2018
Dr asked what family member thought if leg was infected as was not really his "area of expertise". Called to cancel an appointment for elderly family member. Was asked if they could just get a taxi to bring them down even though they struggle to walk??? Receptionists never helpful. Takes a ridiculous amount of time to make an appointment.
28th March 2018
Response from Willowbrook Medical Practice
We should be pleased to look into the circumstances underlying this comment and would ask the anonymous patient to contact our Assistant Practice Manager, in confidence, to allow us to do so.