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Written by a patient
6th July 2018


Today I visited this Surgery for an appointment with Surgery Nurse Sally Hughes to discuss and establish ongoing treatment for the Type 2 Diabetes that I suffer from.This is the first time that I have been seen by Nurse Sally Hughes having previously been seen by slightly more qualified Staff for similar appointments. I found Nurse Sally Hughes to be polite, knowledgeable, considerate and gentle. She also has an excellent ' bedside manner ' and was keen to establish and explain in detail my ongoing treatment. I was not rushed or put under any pressure and I felt that I was welcomed by her. I was seen promptly and at my exact appointment time , ( which must be a first for this Surgery ). She clearly is a credit to the Surgery and a great ambassador for it's public image. If I could employ 5 clones of Sally Hughes, then I would be able to take over the World, and the World would be delighted by it. Having been a Patient at this Surgery for some years, this came as a revelation to me, and I feel sure that most of you reading this will know what I mean !!! So, I felt that credit where credit is due and hence this review. Finally dear patient, if you are going to a Nurse appointment at this Surgery - make absolutely sure that it is Nurse Hughes that you are going to see, or on your on head be it.

13th August 2018
Response from Willowbrook Medical Practice

Thank you for your kind and appreciative words, which are appreciated by everyone at Willowbrook. It was good to hear of your great experiences with us. Team Willowbrook

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