Share review of Willowbrook Medical Practice

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a patient
24th January 2018


This surgery is a disgrace,the receptionists are rude and unhelpful,trying to get an appointment with this practice is nigh on impossible,I've been with this practice all my life and to say I'm dissapointed is an understatement,when asking to see a doctor you always get palmed off with a advanced nurse practitioner,the repeat prescription service is a joke as they're never done correctly or on time,the reception staff could do with good manners training,just who are the trained medical staff at this practice,the doctors or the receptionists,as the reception staff seem to think they know more about your illnesses than the doctors do,why is this practice taking on more patients when they can't cope or run the practice efficiently with the patients they already have on their books,disgraceful from start to finish,not reccommended at all.

28th March 2018
Response from Willowbrook Medical Practice

We should be pleased to look into the circumstances underlying this comment and would ask the anonymous patient to contact our Assistant Practice Manager, in confidence, to allow us to do so.

Recommend
Involvement
Cleanliness
Staff
Appointment