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Willowbrook Medical Centre
2021-06-04
Person
0
5
0
4th June 2021
It is virtually impossible to get a doctors appointment here. Being left on hold for an hour to be told that there is no appointments and to call back tomorrow. When working full time it is not possible to be on hold for this amount of time every morning. Such an inadequate doctors surgery. I appreciate that times are busy but many illnesses will go untreated/ missed due to the fact you are unable to get appointments. Very disappointed. If I could move to another surgery I would.
Suggested improvements
Have more available appointments. Make appointments easier to book. Be more understanding to those who work full time and are unable to be on hold all morning.