Share review of Willowbrook Medical Centre

We are about to upgrade our telephone system which will allow easier access by telephone and will be setting up the UK’s first digital health project in the near future. We are sorry to hear you had a bad experience with the practice. Over the period in which you have been with us, the field has changed significantly, and we are under much greater pressure to deliver than ever before, with less resources to do so. We are constantly looking for ways to improve our systems and would encourage you to consider contacting us directly so we can formally process the complaint and try to resolve the issue.