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22nd May 2023


I just wAnted to say that every time I have need for Gp services the whole experience from start to finish is exemplary. The reception staff are super helpful, the doctors, pharmacist, and nurses are all brilliant. I can’t recommend this surgery highly enough. I hear horror stories from other people how they can’t even get an appointment for 6 weeks in other places yet I can almost always get one on the day, have doctors and pharmacist bending over backwards to get me the information and medication I need. I recently couldn’t get hold of a prescription item for HRT and the in-house pharmacist rang around to find where had it and then the doctor (this time DR Tran) quickly sent over the prescription and text me to let me know they’d done it. The pharmacy was just about to close and I was able to whizz down and collect before they did. The receptionist (Nadia) had been the linchpin that made it all happen and even quickly looked up what time the pharmacy closed for me. You are all superstars, thank you so much! Keep it up, we all really appreciate your hard work and dedication

Suggested improvements
You are doing a great job! The only thing I would change is add a category to this list to include menopause!

Experience
Involvement
Cleanliness
Staff
Appointment