Report this review of Whickham Cottage Medical Centre
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Whickham Cottage Medical Centre
2023-01-26
Person
0
5
0
26th January 2023
I had to have a repeat chest x ray due to a shadow showing on the last two I had. I rang up and spoke to a receptionist who told me this x ray was normal. When I asked is the shadow still there and not changed and that is classed as normal or does it mean the shadow is gone she could not answer this. My concerns is I have had no explanation of what the shadow could be and now to be able to speak to a GP on the phone I have to wait until the end of February. Very poor service in regards to communication. This is causing me to feel anxious that something could be missed.
Suggested improvements
Better communication and not having to wait as long to be able to speak to a GP on the phone about the results.