Share review of Whickham Cottage Medical Centre

Whickham Cottage Medical Centre 2023-01-26 Person 0 5 0

I had to have a repeat chest x ray due to a shadow showing on the last two I had. I rang up and spoke to a receptionist who told me this x ray was normal. When I asked is the shadow still there and not changed and that is classed as normal or does it mean the shadow is gone she could not answer this. My concerns is I have had no explanation of what the shadow could be and now to be able to speak to a GP on the phone I have to wait until the end of February. Very poor service in regards to communication. This is causing me to feel anxious that something could be missed.

Better communication and not having to wait as long to be able to speak to a GP on the phone about the results.