Share review of Welling Medical Practice

Welling Medical Practice 2023-04-04 Person 1 5 0

The website does not show always the link for making a choice of any appointment available, if any. You don't know. There is the possibility to book for other surgeries in the area, but not welling medical practice. The receptionists in both centres of the practice are moody mostly, there are exceptions when they are polite. The waiting rooms are stuffy and unaired. There are no air purifiers or no doors/windows opened. The nurses and doctors are not evenly hired and there are weeks when such are absent. The managers of the practice need to know simple management rules so that they supply the hired labour evenly throughout the days, weeks, seasons. Very bad management which results to lack of all: smooth running of website, smooth running of the buildings they put into their own care, polite receptionist's who should be thought that when at work you smile and attend with care to customers, not turn their backs to a ringing telephone. It is extremely frustrating that not only one cannot always find a link for Appointments on the site, because the search engine doesn't generate it at any time, but when you see someone at a time convenient for you, you are not always given the right of involvement in the decision for the way further with your health management.

Make sure that the search engine always, with no exceptions, bring the out the link for Appointments. It is a matter of your payment to your site management. Make sure that your administrative staff is polite and actually does move their bodies from head to toes: smile when you pick up the phone, smile when you lift your eyes to welcome anyone coming through the door,walk to open doors and let fresh air in, get up to close and adjust them when it rains outside, go nextdoor to get a form.... Start being family doctors not 1point coupon providers. Doctors should stop seeing people for one X thing. We all have bodies which are a puzzle of milliard cells and functions and it's not one X thing at a time hurting. Keep reminding doctors that family doctors should always take into their conclusions the serious past injuries, operations, treatments of the body of the patient. Stop allowing 10minutes per ENTRY in the doctor's room because this is not sufficient for reading through the past medical history, addressing the current condition of the patient and writing what they need to in the computers