Welling Medical Practice

2 Danson Crescent, Welling, Kent, England, DA16 2AT
1 2 3 4 5 7 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
 

Reviews

Showing all reviews
 
« 1 2 »
Page 1 of 2
 
1 2 3 4 5
Written by a patient
25th November 2019


First appointment available was in two and a half weeks time! Mix up with prescriptions, staff tell you contradictory information. Rude and dismissive attitude, very poor customer care!

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
3rd March 2019


If you want great care. Find another surgery. One morning I called 33 times before I managed to get through, I was then told there were no appointments available for at least two weeks. The receptionists are rude and unprofessional, their usual answer if you complain about there being no appointments, is go to A&E. The surgery is very poorly run.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
12th February 2019


Fabulous surgery... never have to wait, brilliant reception, always more than helpful. Doctors have always listened and been thorough. I’ve just had minor surgery and was made to feel comfortable and relaxed. Nothing was too much trouble, thank you

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a carer
5th January 2019


I am absolutely appalled by the treatment or rather lack of, for my mother in law. 82 years of age and presents to an empty surgery with difficulty breathing and the medically (NOT) trained receptionist told her she could not be seen or have an appointment, till Wednesday, and tgatcwuth a nurse,. Absolutely shameful.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
29th October 2018


Worst doctors surgery ever. I have tried for 5 days to get an appointment, excuse after excuse as to why I am unable to get one. I understand surgery’s are busy, but it should not be this difficult. The recieptionist have the worst customer service I have come across, A piece of wood could do a better job. They do not make you feel welcome at all and aren’t helpful. I called 164 times last week in one morning and didn’t even get to speak to a receptionist. The surgery phone line is supposed to open at 8am, 8:10 and the line is telling me the surgery isn’t open. Seriously not worth the hassle, especially as I was told by my doctor I didn’t have an urine infection, ending up going to A&E and turns out I did. Will be moving surgery’s ASAP

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

« 1 2 »
Page 1 of 2

{{category}} working at Welling Medical Practice ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Welling Medical Practice: http://iwgc.net/eb82w