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10th May 2023


Been trying to get hold of an appointnent due to sudden high blood pressure, dizziness, headaches and also to know what my blood test outcome is and selected these on the website to book an appointnent only to find they have put down only dizziness and making me wait 2 weeks when I have been trying to see a doctor for 6 weeks! Prior to this, similar problems, only a phone call and referred to specialists for which I wait 5 plus months for. Think the referral to see a neurologist was a waste of time as just needed a blood test etc at the surgery which a the consultant did instead! Just seems to be passing patients on with no real discussion or examination in an appointment at the surgery.

Suggested improvements
Read notes of patient when going through online forms to triage patients as I have never had high blood pressure - always low and average. How can doctors think my sudden high blood pressure is not important and make me wait yet another 2 weeks?!

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment