Share review of Watling Vale Medical Centre

Watling Vale Medical Centre 2019-03-08 Person 1 5 0

I have a log of 115 calls from 0800, just to get a awnser, then told appointment available for 25/03, I called on the 08/03, only offering telephone call from doctor, how do you examine a hand and wrist over the phone, I asked the receptionist, her response was oh what ever, I won’t book it then, until I said book it then, how can I not get wound up by that attitude, I cannot make any constructive suggestions as to how to improve the service, it seems the practice is set up for the staff, not the patient, the only solution, I was told is to stand outside the surgery from about 0730 in the morning, to stand any chance of an appointment.