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Warlingham Green Medical Practice
2021-06-20
Person
2
5
0
20th June 2021
My grand-daughter had a severe ear ache. It took 2 hours to get through and although we explained she was in severe pain we were told to ring back at 2 pm. When we saw a GP, antibiotics were prescribed but a toddlers dose (Lily is 7). It was suggested we get a private covid test done. Fortunately I have some at home, negative was the result. 2 days later still in extreme pain she had blood coming from her ear, she was taken to hospital and found to have a perforated ear drum caused by infection.
Suggested improvements
Some one to answer the phone would be a good start. I will not comment on the diagnosis you make up your own minds.