Report this review of Upper Gordon Road Surgery
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Upper Gordon Road Surgery
2020-09-14
Person
0
5
0
Written by a patient
Written by a patient 14th September 2020
I rang the surgery to book an appointment - the first time being held as the 10th caller in the queue. After 25mins i became the next call to be answered and was cut off. So I foolishly rang back, to be the 10th caller in the queue again and this time waited 23mins - only to be cut off again. I can't tell you how frustrating this is!! All I want to do is speak to someone and book an appointment - i can't seem to use the online system but can't call to explain this to the surgery either. Do i have to physically drive to the surgery to get to speak to anyone?
Suggested improvements
Answered the phone.